Shipping Information
All domestic orders of original paintings are shipped via USPS. They are wrapped in acid-free glassine paper and then wrapped in 2-3 layers of bubble wrap, then packaged in either a bubble wrap mailer or a box depending on size. Depending on the time of purchase and materials used, please allow for 1-4 weeks of drying and varnishing time, packing, and processing. Once the package has shipped, please expect 3-5 days for domestic delivery.
International orders of original works are mailed either with USPS or UPS, depending on the cost of the painting and destination. Customers are responsible for any customs/duty fees and taxes. Please remember to check your email and track your package so that there are no issues with failed deliveries/unpaid customs fees--it's never fun to see a package I shipped come back to my porch* with a bunch of "failed delivery" stickers! If a package is returned to me due to the customer not paying the fees or taxes, the customer is responsible for shipping costs to ship again (and any fees/taxes incurred on the second attempt). Please inform yourself on potential costs in your country and be prepared to pay them immediately so that you don't have to pay for shipping twice. Once a painting is dry, packed up and dropped off at post office, please expect around two weeks between dispatch and international delivery.
*Shipping costs will not be refunded in these circumstances.
Prints are shipped directly from my printers in California. Most print orders outside the US are under the cost threshold and will not be charged customs or duty fees. However, if you ordered prints outside of the US, please note that you may be charged fees.
A note for UK customers: As of November 2023, customs duty is assessed based on the fair market value of imported goods worth more than £135 (~$170) at the time they arrive in the UK.
Returns
I do not currently accept returns. However, if something is damaged in transit, please email me at info@leahgardner.art and I will do my best to make it right.